Warranty Policy

We are so confident in the quality of our products that we offer a lifetime warranty on everything we sell.

Each warranty claim is processed individually once the warranty details (below) have been emailed through. Please allow 1-2 business days for a response once your email has been submitted.

We will replace any manufacturing defect or workmanship defect — including materials, fastenings, seams, construction and finish — on all of our products, free of charge.

Please note — the term "lifetime" refers to the lifetime of the product, not yours or ours.

We do not cover:

  1. Sun damage or weather-related deterioration from prolonged exposure
  2. Accidental damage (burns, animal damage, impact damage)
  3. Improper care or misuse of the product
  4. Normal wear and tear

How to Make a Warranty Claim

Please send us an email at support@rovasupply.com with the following:

  • Order number
  • Your name
  • Photos clearly showing the issue with your product