Warranty Policy
We are so confident in the quality of our products that we offer a lifetime warranty on everything we sell.
Each warranty claim is processed individually once the warranty details (below) have been emailed through. Please allow 1-2 business days for a response once your email has been submitted.
We will replace any manufacturing defect or workmanship defect — including materials, fastenings, seams, construction and finish — on all of our products, free of charge.
Please note — the term "lifetime" refers to the lifetime of the product, not yours or ours.
We do not cover:
- Sun damage or weather-related deterioration from prolonged exposure
- Accidental damage (burns, animal damage, impact damage)
- Improper care or misuse of the product
- Normal wear and tear
How to Make a Warranty Claim
Please send us an email at support@rovasupply.com with the following:
- Order number
- Your name
- Photos clearly showing the issue with your product
